TERMS & CONDITIONS

Rebalance Mind and Body — Britta Bruns
Last updated: September 2026

These Terms & Conditions apply to your use of the Rebalance Mind and Body website and to the purchase or participation in services, programmes, workshops, digital products and other offerings provided by Britta Bruns trading as Rebalance Mind and Body.

By using this website or engaging with Rebalance Mind and Body, you agree to these Terms & Conditions. If anything is unclear or you have any questions, please feel welcome to contact us before making a booking or purchase.

1. About Rebalance Mind and Body

Rebalance Mind and Body provides mind-body support for equestrians, including coaching, hypnotherapy, movement and yoga-based practices, online programmes, workshops, educational resources and digital audio products.

Our services are designed to support areas such as rider confidence, comfort, mindset, nervous-system regulation, relaxation and connection.

Our services are not a substitute for medical, psychological, psychiatric, veterinary, physiotherapy or other professional healthcare advice or treatment.

If you have a medical or psychological condition, injury or other health concern, you should seek appropriate professional advice before participating in any activity or programme.

2. Website Information

We make reasonable efforts to ensure that the information provided on this website is accurate and current. However, information may change from time to time and we do not guarantee that all website content will always be complete, accurate or up to date.

Information provided on this website is for general educational and informational purposes only.

Your use of information provided on this website is at your own discretion and responsibility.

3. Services, Programmes and Workshops

Details of individual services, programmes and workshops, including their content, duration, dates, prices and requirements, will be provided at the time of booking or purchase.

We reserve the right to make reasonable changes to programme content, dates, delivery methods or facilitators where necessary.

For online workshops and programmes, you are responsible for having suitable internet access and the necessary device and software to participate.

Where Zoom or another third-party platform is used, you are also subject to that platform's terms and conditions.

4. Bookings and Payment

A booking is confirmed once payment has been successfully received, unless otherwise stated.

Prices are displayed in New Zealand dollars (NZD) unless otherwise stated.

Payment may be processed through third-party payment providers such as Stripe or through other payment methods made available by Rebalance Mind and Body.

You are responsible for providing accurate contact and booking information, including your name and email address.

5. Cancellations, Refunds and Missed Sessions

Cancellation and refund arrangements may vary depending on the service, programme or workshop purchased and will be communicated at the time of booking where applicable.

For limited-capacity workshops and events, bookings are generally non-refundable for change of mind or failure to attend.

For online workshops, if you are unable to attend the live session, no recording will be provided unless specifically stated in the workshop information.

If you miss a session because of technical difficulties on your side, this will generally be treated as a missed session.

Where a workshop, programme or service is cancelled or cannot be provided by Rebalance Mind and Body, you will be offered an appropriate remedy, which may include rescheduling, credit or refund, subject to your rights under New Zealand law.

Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies you may have under applicable New Zealand consumer law.

6. Online Workshops and Technical Requirements

For online workshops, you are responsible for:

• having a suitable internet connection;

• having access to the required device and software;

• joining the session using the information provided to you;

• checking your email, including your spam or junk folder, for workshop information and joining instructions; and

• contacting us as soon as reasonably possible if you experience a technical issue that prevents you from accessing the session.

Where technical support is available, we will make reasonable efforts to assist you. However, we cannot guarantee uninterrupted internet, Zoom or other third-party technology services.

7. Online Self-Paced Programmes and Account Access

For self-paced online programmes, courses and other digital learning products, access may be provided through a password-protected customer account on the Rebalance Mind and Body website.

Access is personal to the purchaser and must not be shared with, transferred to or used by another person. You are responsible for keeping your login details confidential and for taking reasonable steps to prevent unauthorised access to your account.

Where a programme has a specified access period, this will be stated at the time of purchase. Access will normally remain available for the stated access period, subject to the availability of the website and the programme.

If you have difficulty accessing a programme or forget your login details, please contact Rebalance Mind and Body and we will make reasonable efforts to assist you.

We reserve the right to suspend or withdraw access where there is evidence of unauthorised sharing, copying, distribution or other misuse of programme materials, subject to your rights under New Zealand law.

Access to a self-paced programme does not give you ownership of the programme content or materials. All programme videos, audio recordings, worksheets, exercises and other resources remain subject to the intellectual property provisions in Section 10 of these Terms & Conditions.

8. Participation and Personal Responsibility

You participate in all movement, yoga, relaxation, coaching, hypnotherapy and other activities at your own discretion and responsibility.

You are responsible for informing Britta Bruns of any relevant physical limitations, injuries, health concerns or other circumstances that may affect your ability to participate safely.

You should stop an activity if you experience pain, dizziness, distress or other concerning symptoms and seek appropriate professional advice where necessary.

Because individual responses to coaching, hypnotherapy, movement, mindfulness and other practices vary, we do not guarantee any particular result or outcome.

9. Hypnotherapy and Mind-Body Services

Hypnotherapy, coaching, guided relaxation and other mind-body services are intended to support personal wellbeing and development.

They are not intended to diagnose, treat or cure medical or psychological conditions.

You remain responsible for your own decisions, actions and wellbeing.

Where appropriate, we may recommend that you seek additional support from a suitably qualified healthcare or mental-health professional.

10. Intellectual Property and Copyright

All content on this website and all materials supplied by Rebalance Mind and Body, including but not limited to text, photographs, graphics, videos, audio recordings, worksheets, programmes, exercises, course materials and other resources, are owned by Britta Bruns or used with permission.

All rights are reserved.

You may use materials supplied to you for your own personal, non-commercial use only.

You may not copy, reproduce, distribute, publish, sell, modify, share, upload or commercially exploit our materials without prior written permission.

Purchased digital products, audio recordings, programmes and resources are licensed to the purchaser for personal use and do not transfer ownership or copyright.

11. Third-Party Websites and Services

This website may contain links to third-party websites or services, including social media platforms and online service providers.

These links are provided for convenience only.

Rebalance Mind and Body does not control and is not responsible for the content, availability, security or privacy practices of third-party websites or services.

Your use of third-party services is subject to their own terms and privacy policies.

12. Website Availability

We will make reasonable efforts to keep this website available and functioning properly.

However, we cannot guarantee that the website or any particular content or feature will always be available, uninterrupted or free from technical problems.

We reserve the right to update, modify, suspend or discontinue any part of the website where reasonably necessary.

13. Limitation of Liability

To the extent permitted by law, Rebalance Mind and Body will not be responsible for loss or damage arising from your use of this website or reliance on information provided through it.

This does not exclude or limit liability where doing so would be unlawful, including any rights or remedies that cannot legally be excluded under New Zealand law.

14. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, business practices or legal requirements.

The updated version will be published on this website with a revised "Last updated" date.

15. New Zealand Law

These Terms & Conditions are governed by the laws of New Zealand.

Any dispute arising in connection with these Terms & Conditions will be subject to the applicable laws and courts of New Zealand.

16. Contact

If you have any questions about these Terms & Conditions, please contact:

Britta Bruns — Rebalance Mind and Body
Invercargill, New Zealand
Email: britta@rebalancemindandbody.com